Welcome to DosGatos. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

Last updated: February 9, 2026

1. Seller Information

This online store is operated by:

Piotr Dworak Sokolowski
Autonomo (Self-Employed)
NIF/VAT: ESY0658159M
Address: C/Gabriel Usera 60 PB-01, 28026 Madrid, Spain
Email: [email protected]
Website: https://dosgatos.shop

For product safety inquiries (GPSR compliance), contact: [email protected]

2. Definitions

In these Terms and Conditions:

“Seller,” “we,” “us,” “our” refers to Piotr Dworak Sokolowski
“Customer,” “you,” “your” refers to the person placing an order on DosGatos.shop
“Products” refers to all apparel, accessories, and other items offered for sale on our website
“Website” refers to dosgatos.shop and all associated pages
“Order” refers to your purchase of Products through our Website

3. Scope of Application

These Terms and Conditions apply to all orders placed through DosGatos.shop. By placing an order, you confirm that:

You are at least 18 years old
You are a consumer (private individual) purchasing for personal use
You have read and agree to these Terms and Conditions
You have read and agree to our Shipping Policy, Returns & Refunds Policy, and Privacy Policy

We reserve the right to refuse or cancel any order at our discretion.

4. Products & Availability

4.1 Product Descriptions

We make every effort to display our Products accurately, including colors, materials, and sizes. However, we cannot guarantee that your device’s display will accurately reflect the actual colors or appearance of Products.

All Products are subject to availability. We produce items on demand, which means each Product is made after you place your order.

4.2 Product Customization

Currently, we do not offer custom or personalized Products. All items are sold as described on the product pages.

4.3 Limited Editions

Some Products are offered as limited editions. Once sold out, these items may not be restocked. We are not obligated to restock any Product.

5. Prices & Payment

5.1 Prices

All prices are displayed in Euros (€) and include Spanish VAT (21%) unless otherwise stated.

For customers in other EU countries, the applicable VAT rate may vary based on your location and our annual turnover. The final price, including any applicable VAT, will be clearly displayed at checkout before you complete your purchase.

5.2 Price Errors

We make every effort to ensure pricing accuracy. However, if a Product is listed at an incorrect price due to a technical error, we reserve the right to:

Cancel the order and issue a full refund
Contact you to confirm whether you wish to proceed at the correct price

5.3 Payment Methods

We accept payments via credit card, debit card, PayPal, and other methods available at checkout. All payments are processed securely through Stripe.

By providing payment information, you confirm that you are authorized to use the selected payment method.

5.4 Payment Authorization

Your payment will be authorized and charged at the time you place your order. If payment authorization fails, your order will not be processed.

5.5 Currency

All transactions are processed in Euros (€). If your bank or payment provider uses a different currency, exchange rates and fees are determined by your financial institution.

6. Orders & Contract Formation

6.1 Placing an Order

When you place an order, you are making an offer to purchase Products. Your order is not binding until we accept it.

6.2 Order Confirmation

After you place an order, you will receive an automatic email confirmation acknowledging receipt of your order. This does not mean your order has been accepted – it is simply a confirmation that we received it.

A contract is formed when we send you a second email confirming that your order has been dispatched (shipping confirmation). At this point, your order is final and cannot be canceled.

6.3 Order Rejection

We reserve the right to reject any order for reasons including, but not limited to:

Product unavailability
Payment issues or suspected fraud
Errors in product descriptions or pricing
Shipping restrictions to your location

If we reject your order after payment has been processed, we will issue a full refund.

7. Shipping & Delivery

Shipping terms are governed by our Shipping Policy. Key points:

We ship to all EU countries only
Processing time: 3-7 business days (production)
Shipping time: 3-7 business days (delivery)
Free shipping on orders over €99
You will receive tracking information once your order ships

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control.

Risk of loss and title for Products pass to you upon delivery to the carrier.

8. Returns & Refunds

Return and refund terms are governed by our Returns & Refunds Policy. Key points:

You have 30 days from delivery to return any item
Products must be unworn, unwashed, and in original condition
You are responsible for return shipping costs (unless the item is damaged or incorrect)
Refunds are processed within 5-10 business days via your original payment method

As an EU consumer, you have a legal right to withdraw from the purchase within 14 days without giving a reason (we extend this to 30 days).

9. Intellectual Property

9.1 Ownership

All content on this Website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Piotr Dworak Sokolowski (DosGatos) or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not:

Copy, reproduce, or distribute any content from the Website without permission
Use our trademarks, logos, or brand name without written authorization
Modify, reverse engineer, or create derivative works based on our designs
Use automated systems (bots, scrapers) to access the Website

9.3 User Content

If you submit reviews, photos, or other content to our Website or social media, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and promotional purposes.

10. Warranties & Liability

10.1 Product Warranties

All Products are covered by a 2-year legal guarantee under EU law. If a Product is defective or does not conform to its description, you are entitled to a repair, replacement, or refund as required by EU consumer law.

This guarantee does not cover:

Normal wear and tear
Damage caused by misuse, improper care, or accidents
Alterations or modifications made by you

10.2 Limitation of Liability

To the fullest extent permitted by law, Piotr Dworak Sokolowski shall not be liable for:

Indirect, incidental, or consequential damages arising from your use of Products or the Website
Loss of profits, revenue, data, or business opportunities
Delays or failures in delivery caused by third-party carriers
Issues arising from incorrect shipping information provided by you

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the Product in question.

10.3 Exceptions

Nothing in these Terms and Conditions limits or excludes our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under EU or Spanish law

11. Dispute Resolution & Governing Law

11.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Spain.

11.2 Dispute Resolution

We encourage you to contact us at [email protected] if you have any concerns or disputes. We will make every effort to resolve the issue amicably.

If we cannot resolve the dispute informally, any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain, except where EU consumer protection law grants you the right to bring proceedings in your country of residence.

11.3 EU Online Dispute Resolution

The European Commission provides an online dispute resolution platform for EU consumers at https://ec.europa.eu/consumers/odr.

12. Data Protection & Privacy

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.

For full details on how we collect, use, and protect your data, please read our Privacy Policy.

By placing an order, you consent to the processing of your personal data as described in our Privacy Policy.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters, pandemics, or public health emergencies
War, terrorism, or civil unrest
Government actions, laws, or regulations
Strikes, labor disputes, or supply chain disruptions
Failure of third-party services (carriers, payment processors)

14. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website, with the “Last updated” date revised accordingly.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms and Conditions. We recommend reviewing this page periodically.

If you do not agree with any changes, you must stop using the Website and placing orders.

15. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Shipping Policy, Returns & Refunds Policy, and Privacy Policy, constitute the entire agreement between you and Piotr Dworak Sokolowski regarding your use of the Website and purchase of Products.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: C/Gabriel Usera 60 PB-01, 28026 Madrid, Spain

For product safety inquiries: [email protected]

You can also visit our FAQ page or Contact page for assistance.

terms & conditions